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A Brief History of BPO in the Philippines

A Brief History of BPO in the Philippines

Business Process Outsourcing started (meaningfully) in the Philippines with Accenture in 1992, thanks to Frank Holz,

Subic & Olongapo City - Metro Manila Call Center Hub - BPO.Consulting

Philippines BPO Maps - Subic & Olongapo City

With a well-educated workforce, excellent infrastructure, and proximity to Manila, Subic, and Olongapo are the perfect locations for your next BPO project!

Iloilo City - Metro Manila Call Center Hub - BPO.Consulting

Philippines BPO Maps - Iloilo City

Thanks to its strategic location and talented workforce, Iloilo has become a significant destination for BPO companies looking to set up shop.

Philippines BPO Maps - Dumaguete

Philippines BPO Maps - Dumaguete

The supply of talent in the region and the quality of life make Dumaguete an excellent destination for BPO locators.

Philippines BPO Maps - Baguio City

Philippines BPO Maps - Baguio City

As a BPO destination, Baguio City offers somewhat less of the urban challenge of Manila with a more temperate climate, abundant talent, and a low cost of doing business.

Davao City - Metro Manila Call Center Hub - BPO.Consulting

Philippines BPO Maps - Davao City

The local government has a reputation for reducing red tape and promoting Davao City as a good place to do business.

Makati City, Metro Manila - Metro Manila Call Center Hub - BPO.Consulting

Philippines BPO Maps - Makati City, Metro Manila

From a BPO locator perspective, Makati is an attractive location for top-tier employees who factor a prestigious location into their job search.

Pampanga Province Including Clark & Angeles City- Metro Manila Call Center Hub - BPO.Consulting

BPO Maps - Pampanga Province Including Clark & Angeles City

Clark brings most of the benefits of Metro Manila without the mega-urban challenges that plague the Philippines’ capital.

Bacolod, Silay and Talisay - Metro Manila Call Center Hub - BPO.Consulting

Philippines BPO Maps - Negros Occidental: Bacolod, Silay and Talisay

Making a grand gesture to grab BPO locators, the Negros Occidental provincial government has garnered 35,000 workers in 20 major companies.

Eastwood Cyber City - Metro Manila Call Center Hub - BPO.Consulting

Philippines BPO Maps - Metro Manila - Eastwood City

This article will provide an overview of Eastwood City and its BPO industry. We will also provide a map of Eastwood City's BPO locations.

Philippines BPO Maps - Batangas City & Lipa City

Philippines BPO Maps - Batangas City & Lipa City

In this map, we provide an overview of Batangas City and Lipa City and their key advantages as BPO destinations.

Philippines BPO Maps - Metro Manila: Fort Bonifacio, Taguig

Philippines BPO Maps - Metro Manila: Fort Bonifacio, Taguig

Known variously as BCG, the Fort, and Fort Bonifacio, Bonifacio Global City is practically purpose-built for the BPO industry.

Philippines BPO Maps - Metro Manila: Ortigas, Pasig, & Mandaluyong

Philippines BPO Maps - Metro Manila: Ortigas, Pasig, & Mandaluyong

When people refer to Ortigas, they are usually referring to an area that covers two municipalities, Pasig and Mandaluyong.

Philippines BPO Ecosystem, Simplified

Philippines BPO Ecosystem, Simplified

Like other BPO destinations, the core of the industry lies in large, multi-national players like TaskUs, Teleperformance, TeleTech, and so on. Yet the landscape is populated by several segments of varying influence and interest.

Launch in the Philippines with the Help of an Outsourcing Consultant

Launch in the Philippines with the Help of an Outsourcing Consultant

Depending on what you plan to do, we can help in several ways. This post looks at the different types of clients we work with and how we consult with them.